A job is a statement that identifies the objectives of a job, the type of work to be done, the responsibilities and duties that are associated with the job, the working conditions, and the relationship of the job to other functions.

The correct word, that fills the gap is: description.

Explanation:

A job description is a written statement that lists the main tasks, responsibilities and qualifications required to perform a job or job title.

However, what makes a job description perfect is that it clearly indicates the culture of the company, the direction / vision of the business and your expectations as a business owner.

This will not only highlight details about the work environment and philosophy, but it will also save you time in the future, since certain candidates will not apply for the position because they will see that they do not "fit" into your business.

i would say their habit of breaking down.