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Business, 21.02.2020 00:42 justalittle
In the context of the disconfirmation paradigm, are desired or anticipated product/service outcomes and include "pre-consumption beliefs about overall performance, or . . . the levels or attributes possessed by a product (service)."
A) possessions
B) cognitions
C) expectations
D) performances
E) absolutions
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In the context of the disconfirmation paradigm, are desired or anticipated product/service outcomes...
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