Content analysis is:
1) an interviewer's ability to articulate questions in a direct and clear manner.
2) the process of collecting both attitudinal and behavioral data from a subject that spans all time frames.
3) a detailed outline of the topics, questions, and subquestions used by a moderator to lead a focus group session.
4) an interactive procedure in which a researcher and moderator discuss the subjects' responses to the topics that outlined a focus group session.
5) the systematic procedure of taking individual responses and grouping them into larger theme categories or patterns.

Option 5

Content analysis is: the systematic procedure of taking individual responses and grouping them into larger theme categories or patterns.

Content analysis is the well-organized investigation of the content of a manuscript quantitatively or qualitatively.  Content analysis is a analysis procedure practiced to produce replicable and accurate conclusions by evaluating and coding textual element.

A simplistic model of content analysis is sentiment analysis – a routine handled to seize people’s view or approach to an thing, or aspect. Content analysis is valuable in organizational inquiry because it enables researchers to improve and measure the distinctions of organizational practices,societal biases.

i would say that they would most likely use a e-mail