Through the customer experiences of its products, hotels, theme parks, and other packaged value items, disney has been quite successful in meeting customer expectations and creating high

Options Include:

A. customer engagement

B. customer-perceived value

C. customer satisfaction  Correct

D. customer lifetime value

E. customer demand

Explanation:

Customer satisfaction is centered on both the consumer's assessment regarding the performance of the product compared to the standards of a consumer.

If the efficiency of the product falls short of expectations the customer is unhappy. The customer is happy if the result meets or exceeds expectations.

two years ago, when picking flowers in the mountains back of yosemite valley, i found a book. it was blotted and storm-beaten; all of its outer pages were mealy and crumbly. the paper seemed to dissolve like the snow beneath which it had been buried, however; many of the inner pages were well preserved. and although all were more or less stained and torn, whole chapters were easily readable. this is the condition of the great open book of yosemite glaciers today; its granite pages have been torn and blurred by the same storms that wasted the castaway book.

two years ago, when picking flowers in the mountains back of yosemite valley; i found a book. it was blotted and storm-beaten, all of its outer pages were mealy and crumbly. the paper seemed to dissolve like the snow beneath which it had been buried, however, many of the inner pages were well preserved. and although all were more or less stained and torn; whole chapters were easily readable. this is the condition of the great open book of yosemite glaciers today, its granite pages have been torn and blurred by the same storms that wasted the castaway book.