1. identify a company or organization from which you have received high-quality products and describe the characteristics which make it high quality.
2. identify a company or organization from which you have received poor quality products or services, describe the nature of the defects, and suggest ways in which six sigma might improve the quality.

Elements of poor quality goods and services include lack of time management, poor customer service, poor communication and update, disappointment, bad service quality, etc.

Characteristics of a good company include nice receptionist, time consciousness, handwork and promptness, etc

Explanation:

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answer(b) partnership';