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Business, 08.01.2020 06:31 maggie9459

Johanna godfrey works as a guest relations executive at a five star deluxe hotel in washington. during the course of her job, she needs to greet and smile at guests irrespective of her state of mind. in addition, when any guest faces problems, she needs to be calm and composed and resolve issues. this shows that johanna's job requires ) emotional laborb) cognitive dissonancec) self-concordanced) positivity offsete) social loafing

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