Case example: analyzing an affinity credit card (ex . special card only available to members of a specific group) facts:

1) average card balance is $1000.

2) each card has a rate of 15%.

3) membership fee is $20 per card.

4) loss rate is 3%.

5) $25 operating cost per card.

6) $10 affiliation fee per card (cost to the group for access to members).

7) 6.5% cost of funds.

a. how much profit is generated per card?

What is the connection between digital transformation and customer experience

The textbook defines ethics as “the principles of conduct governing an individual or a group,” and specifically as the standards one uses to decide what their conduct should be. to what extent do you believe that what happened at bp (british petrolium) is as much a breakdown in the company’s ethical systems as it is in its safety systems, and how would you defend your conclusion?

Question 55 ted, a supervisor for jack's pool supplies, was accused of stealing pool supplies and selling them to friends and relatives at reduced prices. given ted's earlier track record, he was not fired immediately. the authorities decided to give him an administrative leave, without pay, until the investigation was complete. in view of the given information, it would be most appropriate to say that ted was: demoted. discharged. suspended. dismissed.