Which of the following is not a step in the grievance process? group of answer choices
1. employee discusses grievance with union rep/steward or reports directly to supervisor
2. if union representative and employee agree grievance has merit, a formal written grievance is submitted
3. the union representative and a management representative may try to resolve the grievance
4. the grievance is brought before a court, which decides the case

The answer is D, the grievance is brought before a court which decides the case.

Explanation:

A grievance procedure is a process adopted  within an organisation for the purpose of resolving conflicts. Most of the time, it is meant to resolve conflict between individuals of lower cadre or hierarchy in an organisation and people in the top management position.

There are about six different procedure in the grievance process and taking a grievance to the court to decide on a case is not one of them. However, it is worthy to note that when all necessary grievance procedure have been utilized and there seem not to be a resolution in sight, a third part arbitrator in invited into the scene which mostly is between high management personnel.

they work in some type of way

answer decisions made by individual households and firms;