Mae-jun works at an overseas branch of her organization. she needs clarification about a project and approaches a senior manager hoping to get a good explanation. however, she is told that only the team leads are allowed to approach the senior managers and sent away.
in this scenario, the organization is most likely to have a score.

After jeff bezos read about how the internet was growing by 2,000 percent a month, he set out to use the internet as a new distribution channel and founded amazon, which is now the world's largest online retailer. this is clearly an example of a(n)a. firm that uses closed innovation. b. entrepreneur who commercialized invention into an innovation. c. business that entered the industry during its maturity stage. d. exception to the long tail business model