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Business, 12.12.2019 05:31 HockeyBlockpk2857

How can a system administrator give the sales operations team read/write access to all escalated cases? universal containers set the organization-wide defaults for cases to private. when a case is escalated, case ownership changes to a tier 2 support agent. a. create an ownership-based sharing ruleb. create a criteria-based sharing rulec. create a case assignment ruled. create a case escalation rule

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