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Business, 12.12.2019 04:31 elijahdecent6070

Regional airlines is establishing a new telephone system for handling flight reservations. during the 10: 00 a. m. to 11: 00 a. m. time period, calls to the reservation agent occur randomly at an average of one call every 3.75 minutes. historical service time data show that a reservation agent spends an average of 3 minutes with each customer. the waiting line model assumptions of poisson arrivals and exponential service times appear reasonable for the telephone reservation system.

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