Stew leonard's has created what has been the "disneyland of dairy stores," complete with costumed characters, scheduled entertainment, and a petting zoo. it's built 30 additions onto the original store, which now serves more than 300,000 customers each week. this legion of loyal shoppers is largely a result of the store's passionate approach to customer service. instead of focusing on individual transactions, stew and his staff are putting a priority on
a) decreasing customer-perceived valueb) managing partner relationshipsc) attracting "butterflies"d) converting "strangers" into "butterflies"e) capturing customer lifetime value

Factors like the unemployment rate, the stock market, global trade, economic policy, and the economic situation of other countries have no influence on the financial status of individuals. true or false

Labor unions have used which of the following to win passage of favorable laws such as shorter work weeks and the minimum wage? a. strikes b. collective bargaining c. lobbying d. lockouts

Mountain mouse makes freeze-dried meals for hikers. one of mountain mouse's biggest customers is a sporting goods superstore. every 66 days, mountain mouse checks the inventory level at the superstore and places an order to restock the meals. these meals are delivered by ups in 55 days. average demand during the reorder period and order lead time is 8585 meals, and the standard deviation of demand during this same time period is about 1919 meals. calculate the restocking level for mountain mouse. assume that the superstore wants a 95\% service level. what happens to the restocking level if the superstore wants a higher level of service-say, 99]%? the restocking level for the 95% service level is 117 mealssuppose there are 25 meals in the superstore when mountain mouse checks inventory levels. how many meals should be ordered, assuming a 95% service level?