Josiah was managing a factory in india, and had a decision to make. the factory used child labor, which he disapproved of, but he knew the families of these children might starve without their income. this situation, in which none of the available alternatives seems morally acceptable, is called

ethical dilemma                      

Explanation: In simple words, ethical dilemma refers to a condition in which an individual in authority have to make a choice of accepting one alternative over other in which none of the alternative is fully acceptable from the point of ethics.

In other words, it can be defined as a situation in which two principles of ethical psychology conflicts with each other. In these conditions, authority making the decision can never be fully ethical and have to give priority to one of the principles involved.

Hence from the above we can conclude that the given case depicts ethical dilemma.

answer; ///i believe the answer is (d) procedures to control the quailty of your product;