Which of the following is not an example of noise in the communication process in a typical classroom? a) a student in the back of the classroom texting a friend. b) groundskeepers moving the lawn outside the classroom window. c) a student responding to the professor's request for question. d) uncomfortable classroom desks. e) an attractive person walking by the open classroom door.

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?