Business, 22.11.2019 04:31 Jasten

Troy company budgeted $12 million for customer service costs, but actually spent only $10 million. which of the following statements is the best course of action for management to take in this instance? a. management will investigat this $2 million favorable variance to ensure that the cost savings do not reflect skimping on customer service.

b. because this $2 million variance is favorable, management does not need to investigate further.

c. management will investigate this $2 million unfavorable variance to try to identify and correct the problem.

d. management should not investigat every major variance, especially an unfavorable variance.

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Troy company budgeted $12 million for customer service costs, but actually spent only $10 million. w...