Refusing typical requests and claims choose the best answer for each of the following questions about refusing direct requests and claims when refusing typical requests: eliminate the buffer othink about the reaction of the receiver oemploy the direct strategy when a company must refuse a request for a donation to a charitable organization, how should the refusal message be focused? on the myriad reasons why the company is unable to donate on the positive attributes of the charitable organization on the state of not-for-profit giving and donation cycles true or false: you do not need to provide reasons when refusing an internal request. otrue false read the following scenario, and refusal letter and answer the following question. you are the owner of a small chain of coffee shops. you were recently invited to a local business luncheon hosted by the mayor of your city, but you cannot attend the event. you send the following invitation refusal letter. whichbrew coffee company 4356 bean plaza blend, or 98675 (333) 349-3432 may 13, 2009 mayor charles frank city hall 3495 galvin boulevard blend, or 98675 dear mayor frank: your hard work during your last three months in the office has clearly paid off the downtown beautification project is a colorful success with the addition of potted plants, flower beds, and window boxes. you for being an integral part of ment for d town shoppers and ant now a visitors. i feel privileged to have received an invitation to your downtown business owners luncheon next month. although i must decline your invitation, it is for a reason i am sure you can appreciate. which brew is now ready to open a series of bakeries called whatdough. the grand opening of our first whatdough bakery is on the day of your luncheon. because i would love to have the opportunity to visit with you, may i invite you to cut the ribbon at our next whatdough grand opening? i am aiming for the second week of august, but i will call to confirm the date and time. the people who come into our stores are friendly and value this community. you have develop this positive attitude through your dedication to downtown redevelopment. you again for the invitation. i will contact you next week regarding the date and time of our next grand opening ceremony sincerely, dina jones true or false: the closing of this message follows the writing plan for refusing routine requests. o true o false