What is the first step in providing good customer service ?

First step: Greet: Greet every customer with a smile, make eye contact
Second step: Interact: Listen carefully to each customer's request.
Third step: Verify: After you have listened to understand their needs, make sure your actions address their opportunity or concern?
Last step: Express Thanks: Always say “thank you” — it makes all the difference.

The correct answer is (b) the marginal contribution of labor decreases as the quantity of labor used in production increases;

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