During the hiring process for a customer relationship manager at jocylles, a toy manufacturer, the applicants were given role-playing exercises in which they were asked to interact directly with a trained role player. this was designed to assess the communication and interpersonal skills of the candidates. in this scenario, which of the following selection tests did jocylles employ to hire a customer relationship manager?
a. biographical data surveys
b. assessment centers
c. personality quizzes
d. specific ability quizzes

How can surveys and questionnaires be used to gather data for informal reports? surveys and questionnaires should be used only to gather data for formal reports. surveys and questionnaires can be used to collect confidential information for informal performance reviews. surveys and questionnaires allow you to collect data efficiently and economically from groups of people?

Which of the following statements regarding the learning curve and economies of scale is accurate? answers: just as diseconomies of scale are presumed to exist if a firm gets too large, there is a corresponding increase in costs in the learning-curve model as the cumulative volume of production grows. where diseconomies of scale are presumed to exist if a firm gets too large, there is no corresponding increase in costs in the learning-curve model as the cumulative volume of production grows. where diseconomies of scale are presumed to exist if a firm gets too small, there is no corresponding increase in costs in the learning-curve model as the cumulative volume of production grows. just as diseconomies of scale are presumed to exist if a firm gets too small, there is a corresponding increase in costs in the learning-curve model as the cumulative volume of production grows.

Following is a list of various costs incurred in producing replacement automobile parts. with respect to the production and sale of these auto parts, classify each cost as either variable costs, fixed costs, or mixed costs. 1. oil used in manufacturing equipment 2. plastic 3. property taxes, $165,000 per year on factory building and equipment 4. salary of plant manager 5. cost of labor for hourly workers 6. packaging 7. factory cleaning costs, $6,000 per month 8. metal 9. rent on warehouse, $10,000 per month plus $25 per square foot of storage used 10. property insurance premiums, $3,600 per month plus $0.01 for each dollar of property over $1,200,000 11. straight-line depreciation on the production equipment 12. hourly wages of machine operators 13. electricity costs, $0.20 per kilowatt-hour 14. computer chip (purchased from a vendor) 15. pension cost, $1.00 per employee hour on the job