The accounts receivable department at rick wing manufacturing has been having difficulty getting customers to pay the full amount of thier bills. many customers complain that the bills are not correct and do not reflect the materials that arrived at thier receiving docks. the department has decided to implement spc in its billing process. to set up control charts, 10 samples of 50 bills each were taken over a month's time and the items on the bills checked off against the bill of lading sent by company's shipping department to determine the number of bills that were not correct. the results were: sample # # of incorrect bills1 62 5 3 114 45 06 57 38 49 710 2a) determine the value of the p-bar, the mean fraction defective. then determine the control limits for the p-chart using 99.73% confidence level (3 standard deviations). is this process in control? if not, which samples were out of control? b) how might you use quality tools to determine the source of the billing defects and where might you start your improvement efforts to eliminate the causes?

Which of the following should be considered last when searching for financing

Managers at flavors, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. in practice, this lengthy training program does the company as a well-trained and flexible workforce is at their disposal at all times. the managers at flavors use a) job rotationb) vertical enhancementc) telecommutingd) job sharinge) flextime

Risk is the risk of a decline in a bond's value due to an increase in interest rates. this risk is higher on bonds that have long maturities than on bonds that will mature in the near future. risk is the risk that a decline in interest rates will lead to a decline in income from a bond portfolio. this risk is obviously high on callable bonds. it is also high on short-term bonds because the shorter the bond's maturity, the fewer the years before the relatively high old-coupon bonds will be replaced with new low-coupon issues. which type of risk is more relevant to an investor depends on the investor's , which is the period of time an investor plans to hold a particular investment. longer maturity bonds have high risk but low risk, while higher coupon bonds have a higher level of risk and a lower level of risk. to account for the effects related to both a bond's maturity and coupon, many analysts focus on a measure called , which is the weighted average of the time it takes to receive each of the bond's cash flows. conceptual question: which of the following bonds would have the largest duration? a)10year-zero coupon bonds b)10year-7% annual coupon bonds c)10year-3% annual coupon bonds d)5year-3% annual coupon bonds e)3year-7% annual coupon bonds