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Business, 19.10.2019 00:20 jerria73

Acall-in line has two service representatives answering the phones. if a customer calls when both service representatives are another customer, the incoming customer call is placed on a wait list line. however, the wait list only has room for one caller; all additional callers trying to reach the line when someone is already waiting will be automatically disconnected. customers try calling the -line at a rate of one customer per hour.

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