Consultative selling emphasizes need identification, which the salesperson achieves by: a. asking the client questions and listening carefully to the answers b. giving a professional sales presentation that engages multiple modalities c. carefully labeling all the steps to install and use the product d. mirroring the client's speech and body language to establish rapport e. leading with the benefits of the product or service, not the features

Digitalhealth electronics inc. is a company that builds diagnostic devices. it was the first company to develop a compact mri scanner by reconfiguring the components of the mri technology. this smaller and user-friendly version of the huge mri scanner created demand from small hospitals, nursing homes, and private practice doctors who were earlier dependent on the scanning machines in large hospitals. which of the following types of innovations does this scenario best illustrate? a. disruptive innovation b. incremental innovation c. radical innovation d. architectural innovation