Which of the following statements is true of needs assessment? group of answer choices
a. the needs assessment process fails to provide information regarding the outcomes that should be collected to evaluate training effectiveness.
b. upper and mid-level managers are excluded from being involved in the needs assessment process.
c. the role of the needs assessment is to determine if training is the appropriate solution.
d. a company’s decision regarding outsourcing its training independent of needs assessment.

Aproperty title search firm is contemplating using online software to increase its search productivity. currently an average of 40 minutes is needed to do a title search. the researcher cost is $2 per minute. clients are charged a fee of $400. company a's software would reduce the average search time by 10 minutes, at a cost of $3.50 per search. company b's software would reduce the average search time by 12 minutes at a cost of $3.60 per search. which option would have the higher productivity in terms of revenue per dollar of input?