The local florist in town is cheryl steffan who has been in business for over 20 years. recently, cheryl has noticed several complaints about delivery errors. cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking. cheryl decides to implement an electronic ordering system to improve order efficiency and effectiveness. what method did cheryl follow to solve her delivery issues? a. modeled the as-is process, fixed the errors, and then created the to-be process b. modeled the to-be process, fixed the errors, and then created the as-is process c. moved directly to implementing the to-be process without analyzing the as-is process d. moved directly to implementing the as-is process without analyzing the to-be process

The correct answer is Modled the As-Is process, Fixed the errors, Created the To-Be process

Explanation:

In the emerging digital era, the private sector increasingly employs more electronic systems to manage its supply chains in a more efficient, predictable, transparent and secure manner. Electronic purchasing systems provide updated information on the status of buyers' needs. They allow an agreement with a seller to be established for automatic shipment of goods when a buyer's inventory reaches a low level. This also applies to the requirement phase, in which buyers can track the offers that arrive before selecting the supplier. Electronic purchases offer predictability as sellers know what to expect and have the possibility to review an order in progress, often in real time. They can also monitor the conditions of the merchandise in real time. The seller can check if a product was delivered, accepted and processed without calling and requesting information from their accounting department. Transparency and accuracy are facilitated, and data is exchanged and stored electronically instead of requiring the handling of paper documents.

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