Business, 11.09.2019 00:30 rainbow9960
The ritz-carlton hotel trains each employee to note the likes and dislikes of regular customers and record this information into a computerized guest history profile that provides information on the preferences of 240,000 repeat ritz-carlton customers. through the use of this customer database, the ritz-carlton is able to provide more personalized service to its guests. if, for example, a guest prefers a feather pillow or always orders a glass of sherry before retiring, this information can be entered in the database and these needs can be anticipated and met. by providing more personalized service, the ritz-carlton is narrowing provider of the gaps model of service quality.
Answers: 3
Business, 22.06.2019 11:10, jordanbyrd33
Robert black, regional manager for ford in texas and oklahoma, faced a dilemma. the ford f-150 pickup truck was the best-selling pickup ever, yet ford's headquarters in detroit had decided to introduce a completely redesigned f-150. how could mr. black sell both trucks at the same time? he still had "old" f-150s in stock. in his advertising, mr. black referred to the new f-150s as follows: "not a better f-150. just the only truck good enough to be the next f-150." this statement represents ford's of the new f-150.
Answers: 2
Business, 22.06.2019 15:00, shakaylaousley1997
Portia grant is an employee who is paid monthly. for the month of january of the current year, she earned a total of $8,388. the fica tax for social security is 6.2% of the first $118,500 earned each calendar year and the fica tax rate for medicare is 1.45% of all earnings. the futa tax rate of 0.6% and the suta tax rate of 5.4% are applied to the first $7,000 of an employee's pay. the amount of federal income tax withheld from her earnings was $1,391.77. what is the total amount of taxes withheld from the portia's earnings?
Answers: 2
Business, 22.06.2019 20:00, kylewinfrey2638
If an investment has 35 percent more nondiversifiable risk than the market portfolio, its beta will be:
Answers: 1
The ritz-carlton hotel trains each employee to note the likes and dislikes of regular customers and...
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