Business, 17.08.2019 22:20 maren17

Which of the following statements is true of standardization? a. it can ensure that activities within the firm run smoothly and yield predictable outcomes. b. it is defined as the degree to which the firm utilizes rules, procedures, and written documentation to structure the behavior of employees. c. it encourages the creativity and experimentation that leads to innovative ideas. d. it involves the use of organic structures, instead of mechanistic ones.

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Which of the following statements is true of standardization? a. it can ensure that activities with...