Business, 01.08.2019 05:10 kay8739

When theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overheard him and went to the kitchen. when the hotel worker returned, he presented theo with a plate of sweet rolls, a cup of coffee and the hotel's apology for having to close down the breakfast service early. which service recovery strategy is being used in this example?

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When theo complained out loud that the hotel restaurant did not serve breakfast late enough in the m...