As a salesperson for montreal satellites, you sell television satellite dishes for homes, apartments, and businesses. after installing a satellite in jeff sager's home, you ask him for a referral. jeff suggests you contact tom butler, his brother–in–law. mr. butler is a well–known architect who designs and constructs unique residential homes. your objective is to sell mr. butler a satellite for his office and home in hopes that he will install them in the homes he builds. certainly he is a center of influence and a good word from him to his customers could result in numerous sales. thus, another objective is to obtain referrals from mr. butler.