The welding department supplies parts to the final assembly line. management decides to implement a kanban system and has collected the following data. • the daily demand is 2400 units the production lead time is 5 days (this includes processing time, transport time, and waiting time) • management has decided to have a 2 day(s) safety stock • one container fits 475 units how many kanban containers will be needed to support this system

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?