Lansing distributors, inc., a company that distributes a range of household products from manufacturers to retailers, was negotiating a new contract with its union employees who worked in the company's warehouses and drove its trucks. union reps and management were both willing to negotiate on 20 points, but the union wanted to discuss two additional points that lansing management did not want to make part of the employee contract. in this situation, the company considered the bargaining comprised 20 options.