Zelma is asked to think of all the words she can, beginning with the letters "squ," as in "squeak." later she is given a fill-in-the-blank task on which one of the items is "s _ _ o n g." zelma keeps trying to make "squong" a word, and has trouble thinking of the common word "strong." zelma's ability to solve this problem has been hampered by: a mental set. confirmation bias. functional fixedness. an algorithm.

Garrett is an executive vice president at samm hardware. he researches a proposal by a larger company, maximum hardware, to combine the two companies. by analyzing past performance, conducting focus groups, and interviewing maximum employees, garrett concludes that maximum has poor profit margins, sells shoddy merchandise, and treats customers poorly. what actions should garrett and samm hardware take? a. turn down the acquisition offer and prepare to resist a hostile takeover. b. attempt a friendly merger and use managerial hubris to improve results at maximum. c. welcome the acquisition and use knowledge transfer to impart sam hardware's management practices. d. do nothing; the two companies cannot combine without samm hardware's explicit consent.