Because mrs. johnston trusts her employees, she treats them very kindly. her kindness leads them to work diligently on her behalf, which in turn increases her trust in them. according to bandura, this pattern of trust, kindness, and increasing trust illustrates: internal locus of control external locus of control the spot light effect learned reciprocal determinism

This illustrates the concept of reciprocal determinism, which is the theory that people's actions influence their environment and in turn their environment influences them.

reciprocal determinism

Explanation:According to psychologist Albert Bandura, reciprocal determinism is comprised of three factors which play a role in one's behavior. the environment, the individual, and the behavior itself.

Based on this theory behavior is influenced by all these factors , one own behavior influences their social world and personal characteristics but an individual is also influenced by their social world and personal characteristics.

These factors are continuously interacting with each other , one's environment influences their behavior but their behavior also influences their environment.

Mrs Johnston has influenced her own environment positively and in return she is positively influenced by her social surrounding.

answer; engaging in effective public relations;

answer; institution based;