Business, 08.07.2019 07:30 ayleenmorar

After purchasing a new oven and a cooking range, marta was contacted by the store where she purchased the products. the salesperson inquired about the delivery, installation, and her overall satisfaction. contacting marta after the purchase not only reduced any cognitive dissonance she felt, but also provided reinforcement for revisiting the store for future purchases.

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After purchasing a new oven and a cooking range, marta was contacted by the store where she purchase...