1. what determines the degree of specialization within an organization? 2. what three steps are involved in delegation? 3. how does a firm's top management influence its degree of centralization? 4. contrast line-and-staff and matrix forms of organizational structure?

The degree of specialization within an organization is determined by the organization's structure.The three steps involved in delegation are: Responsibility, Authority and Accountability.The top management of a firm influences it's degree of centralization by working to keep ultimate authority of decision making at the upper levels of the firm.Line-and-staff is an organizational structure that utilizes the chain of command from a line structure in combination with the assistance of staff managers. It relies on the old style of a line staff but with the addition of a staff manager.

While matrix structure is an organizational structure that combines vertical and horizontal lines of authority. It utilizes persons from different departments in order to have a mix of specialized people within one group.

Explanation:

Degree of specialization is the extent of the concentration of authority in a particular level of an organization, usually the top management level.Delegation is the assigning of authority to someone in order execute a defined task. Responsibility involves assigning a task to someone, Authority is the power to make decisions, Accountability is checking whether the people assigned to execute tasks are performing their responsibility correctly.The top management of a firm are the positions that holds the most authority in the firm. It is made up of senior level executives with titles such as President, Chief executive Officer and Chief Financial Officer. The top management of a firm are the positions that holds the most authority in the firm. It is made up of senior level executives with titles such as president, Chief executive Officer and Chief Financial Officer. The top management has the ultimate say in what happens in the firm. Organizational structure is a system that outlines the flow of activities such as rules, responsibilities/task allocation, coordination, and supervision, in order to achieve the aims of an organization. The general types include functional, divisional, matrix and line-and-staff structures.

The answer should be a.