Mutual trust is: a. when employees have gained the trust of management. b. reflected in reasonable, documented employment policies that are honestly and equitably implemented to the satisfaction of both management and employee. c. when management has gained the trust of the employees. d. when management recognizes that the employees are competent, motivated people who are both able and willing to perform at the level required to produce a quality product. e. when management and the employees both agree on common objectives.