Which of the following techniques would be the most effective way of investigating how patrons at a particular grocery store feel about their shopping experience?1) survey2) naturalistic observation3) case study4) experiment

before, trains worked using the steam engine. thus, it uses heat so it is crucial to apply heat balance. the steam engine absorbs energy during the stage of boiling water. so, this is the endothermic reaction. when the steam is used to work the piston, it has to release this energy through running the train. the excess energy is released as an exhaust to the chimney. this is the exothermic process because it releases energy to the surroundings.