Chapter 11 introduced the Balanced Scorecard.

Does your current employer or any previous employers use a Balanced Scorecard or similar tool to evaluate performance? Please share your experiences.
If you had to design a Balanced Scorecard for your current employer, identify three metrics for EACH of the four sections.
If you are not currently employed, use a previous

16. apply. select something from your home that is used solely for aesthetic purposes. critique it using the four steps of art criticism. when you are finished, ask yourself if the object seems different than it did before. has your opinion of the object changed? 17. analyze. find a movie critic’s review of a current film in a newspaper or magazine. read it carefully. try to find statements that fit each of the four steps of art criticism. answer one either one 16 or 17

7. what should happen during the middle of your narrative?

6. why is effective dialogue important in a narrative?