1. what is the term used for when you listen, interpret, and respond to a message with understanding?
active listening
i-message
self-disclosure
feedback

2. with an open posture, what could the body language of both parties look like?
face to face
arms folded
one seated, one standing
both seated

3. which term is used for sharing thoughts, feelings and experiences?
active listening
self disclosure
i-message
feedback

4. the use of body language is associated with which type of communication?
verbal
intrapersonal
non verbal
interpersonal

5. in active listening what do you do to obtain information that may be missing from the message?
probe
repeat
remember
paraphrase

6. what is the way someone sits or stands known as?
posture
eye contact
gestures
facial expressions

7. which skill in communication to eliminate miscommunication?
body language
self disclosure
active listening
eye contact

8. what is the act of speaking or communicating without words?
verbal communication
interpersonal communication
nonverbal communication
non oral communication

9. in active listening what can you do to remember what is said?
clarify
repeat
paraphrase
probe

10. what type of messages
are used to place emphasis on personal thoughts and feelings?
you messages
feedback messages
we messages
i messages