Why customer service professionals use paraphrasing?

Can someone ! who is the intended audience for cortés—general description of tenochtitlán i need to fill out a hap-p chart pleaaasse

Guess what ya'll tmr is my birthday i finna be 15 lets ! and if sum person wanna report me because i'm happy then (f. uuu. c.k) outta here cuz you just a b. ii. t.c. h.)

Which allows college students to work part time jobs to pay for educational expenses